Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the C-Map ITR quality control software platform ("Service") operated by Nuspec Consulting Pty Ltd ("we", "us", or "our"). By accessing or using our Service, you agree to be bound by these Terms.

C-Map ITR is a cloud-based quality control platform that provides: • Cross-platform mobile applications for iOS and Android • Offline-capable data collection and management • Cloud synchronization and storage • Centralized administration and reporting tools • API access for integrations The Service is designed to help organisations streamline their C-Map ITR quality control processes through modern technology solutions.

To access our Service, you must: • Create an account with accurate and complete information • Maintain the security of your account credentials • Promptly notify us of any unauthorized use • Be responsible for all activities under your account • Be at least 18 years old or have parental consent You may not share your account credentials or allow others to access your account without authorization.

When using our Service, you agree to: • Use the Service only for lawful purposes • Comply with all applicable laws and regulations • Respect intellectual property rights • Not interfere with or disrupt the Service • Not attempt to gain unauthorized access to any systems • Not use the Service to transmit harmful or malicious content Violation of these terms may result in suspension or termination of your account.

We are committed to protecting your data and privacy: • Your data remains your property • We implement industry-standard security measures • Data is encrypted in transit and at rest • We comply with applicable privacy laws • You can export your data at any time • Data retention policies are outlined in our Privacy Policy For detailed information about how we handle your data, please review our Privacy Policy.

Our Service operates on a subscription basis: • Subscriptions are billed monthly or annually • Payment is due in advance • Prices may change with 30 days notice • Refunds are provided according to our refund policy • Late payments may result in service suspension • You can cancel your subscription at any time All fees are non-refundable except as expressly stated in these Terms.

Intellectual property rights are protected as follows: • We retain all rights to the Service and our technology • You retain rights to your data and content • You grant us a licence to host and process your data • Third-party content is subject to their respective licences • Unauthorized use of our intellectual property is prohibited Any feedback or suggestions you provide may be used by us without compensation.

We strive to provide reliable service: • We aim for 99.9% uptime but cannot guarantee continuous availability • Planned maintenance will be announced in advance • We are not liable for service interruptions beyond our control • Data backups are performed regularly • Disaster recovery procedures are in place Service availability may vary based on your subscription plan.

Our liability is limited as follows: • We provide the Service "as is" without warranties • We are not liable for indirect or consequential damages • Our total liability is limited to the amount you paid in the last 12 months • We are not responsible for third-party content or services • Some jurisdictions may not allow these limitations These limitations apply to the fullest extent permitted by law.

Either party may terminate these Terms: • You can cancel your subscription at any time • We may terminate for breach of these Terms • Termination does not excuse payment of outstanding fees • Your data will be available for 30 days after termination • Some provisions survive termination Upon termination, your access to the Service will be discontinued.

We may update these Terms: • Changes will be posted on our website • Material changes will be notified via email • Continued use constitutes acceptance of new Terms • You may terminate if you don't agree to changes We recommend reviewing these Terms periodically for updates.

These Terms are governed by: • The laws of New South Wales, Australia • Australian courts have exclusive jurisdiction • Disputes will be resolved through binding arbitration where applicable • Class action waivers apply where permitted If any provision is unenforceable, the remainder remains in effect.